...Why Customers Love To Be Difficult. As Well As Be Extremely Rude.

We have all been customers at least *insert large number here* times in our lives. Whether at a clothes store, at a fast food outlet or for some sort of servicing company. Hell, I'm a fellow customer myself right now for having Telstra Clear as my internet provider and Mercury Energy as my electricity provider. We, as customers, expect such people who provide services to us to have good manners and carry out tasks efficiently. We also expect them to listen to our demands and fulfill our needs. The customer is always right, right?

Well, that's technically wrong.

If you think about it, the people who provide these services are trying to help you. A gardener assists you as you pay him or her to fix your garden since you're so goddamn lazy yourself. A store clerk does you a favour by pointing out which dresses look hideous on you and which help conceal your tummy fat. It is their job to make sure their services are done correctly and in an orderly fashion. It is your job as a customer to make sure your demands are plausible and your attitude polite.

You get much help or assistance when you yell at someone who is rather eager to helping you out. That gardener has feelings too. And so does that store clerk. Those people are not robots. They are just like you. Just playing a different part in society. You have a right to be angry when something goes wrong but even you make mistakes. You complain when something dreadfully complicated occurs in your work life, so why make it difficult for others?

Appreciate what those people have done for you. Make the effort of saying something polite or kind. Or at least bother to smile. Unless you really are a robot.